First time user and found the website to be very user friendly and intuitive. I was worried at first because I wasn't getting many designs until closer to the end of my contest. My guess is they want to see other submissions first. I liked that most designers were responsive and replied quickly to feedback even if there was a 12 hour time difference and most were (I'm in the US). I didn't quite understand how the guaranteed money worked and this could've been better explained in the contest setup. In the end I had some high quality design submissions for my logo and business card contest and as a former brand manager for a 120,000+ employee organization-- I can be pretty critical. Will use them again in the future and most likely work with the designer that won.